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All correspondence for
travel arrangements should be addressed to
M/s. DESTINATION HOLIDAYS at the given address. For the
services contracted, 50% advance
payment should
be made to hold the booking on confirmed basis & the
balance amount can be paid either before your departure
in case of outbound services or upon arrival in India in
case of inbound services- but definitely 7 days before
the commencement of the services. Destination Holidays
hold the right to decide on the amount to be paid as
advance payment,
based on the nature of service & the time left for the
commencement of the service.Besides above, in certain
cases like Train Journeys, hotels or resorts bookings
during the peak season (Christmas/ New Year) or during
fairs/festivals, full
payment may be required in order to hold space on
CONFIRMED BASIS. Please note that such payments are NON
REFUNDABLE.
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Mode of
Payment
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| Advance
payment
can be made through
CASH
that could be deposited in any of our accounts.
We accept American Express, Master and Visa
Credit cards. Upon arrival in INDIA, the
payment
can be made in cash, traveler cheques or by
credit cards. In case of
payment
through credit card, a 2% bank charge would be
applicable on the amount being paid by credit
cards. |
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Cash
Transfer : |
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Cash May be deposited at
SCB branch of Vijaya Bank as per
details below: |
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Company Name |
Destination Holidays |
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A/C No |
601306011000038 |
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Branch |
New Krishna Park, New Delhi |
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Cash May be deposited at
ICICI Bank as per below: |
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Company Name |
Destination Holidays |
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A/C No |
630105005248 |
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Branch |
C-5, Vishal Enclave , Najafgarh
Road , New Delhi |
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We accept
American Express, Master and Visa Credit cards.
Upon arrival in INDIA, the
payment
can be made in cash, traveler cheques or by
credit cards. In case of
payment
through credit card, a small amount of bank
processing would be applicable on the amount
being paid by credit cards. |
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Demand
Draft: |
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Payment
can be made by Demand Draft in favour of
Destination Holidays payable at Delhi. |
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Office &
Home phone nos |
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In all the cases,
we will be needing photocopies of your passport. |
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CANCELLATION POLICY |
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(a) Tour
Packages |
In the event of
cancellation/amendment of travel arrangements
due to any reasons - we must be notified of the
same in writing. Please make sure your
intimation reaches us between office hours. (
9.30 am- 6.30 pm on Mon-Fri, and 9.30 am- 1.30
pm on Saturday). To contact us on weekends or
beyond office hours, you may reach us at
+91-9810857111. Cancellation/amendment charges
will be effective from the time/date we receive
your intimation in writing(strictly during
office hours). Cancellation/amendment charges
would be as follows:
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More than
28 days prior to Arrival at Destination
- Deposit Only |
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27 - 14
days prior to Arrival at Destination -
65% of total holiday cost |
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13 - 07
days prior to Arrival at Destination -
75% of total holiday cost |
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06 days
or less - 100% of total holiday cost. |
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In case of Special Trains Journeys
and/or peak season hotel bookings, a
separate cancellation policy is
applicable which we shall advise you as
and when Applicable. |
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In case
you cancel/ amend the trip after
commencement, refund would be restricted
to a limited amount, which too would
depend on the amount that we would be
able to recover from our suppliers of
services i.e hotels/transporters etc.
For unused hotel accommodation,
chartered transportation & missed meals,
guide services etc. there will be no
refund. |
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(b) Air
tickets |
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A service charge
is applicable on all tickets booked and canceled
through Destination Holidays. This service
charge is applicable over and above the
cancellation charges paid to the airlines. |
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Our
liabilities & limitations: |
All efforts will be made sincerely to maintain
the contract made by our organization with its
customers but there are always possibilities of
certain Items like airfares, airport taxes, visa
fees, entrance fee at the monuments or drastic
increase in fuel costs etc. getting more
expensive without any notice from the Govt.
authorities. In such FORCE MAJEUR, the
difference in the cost would be borne by the
customers. Joy Travels act only in the capacity
of agent for the hotels, airlines, transporters,
railways & contractors providing other services
& all exchange orders, receipts, contracts &
tickets issued by us are issued subject to terms
& conditions under which these services are
provided by actual suppliers.
All itineraries
are sample itineraries, intended to give you a
general idea of the likely trip schedule.
Numerous factors such as weather, road
conditions, the physical ability of the
participants etc. may dictate itinerary changes
either before the tour or even after the
commencement of the tour. We reserve the right
to change any schedule in the interest of the
trip participants' safety, comfort & general
well being.
Our rates are based on the prevailing rates
as negotiated by us with the hotels, airlines
etc. Hotels and Airlines retain the right to
modify the rates without notice. In case of such
changes the rates quoted before the
modification, can be changed by us according to
the modifications by hotels or airlines. All
hotel bookings are based on usual check in and
check out time of the hotels until unless
indicated in the itinerary.
We shall not be responsible in event the
passenger is not granted visa by the embassy.
Destination Holidays limits its role to
assisiting our client with visa fornmalities and
submission of the application at the Embassy.
Refusal/ Grant of Visa is solely at the
discretion of the Embassy and Destination
Holidays does not undertake any responsibility
for grant opf visas. In such cases, where visas
are refused by the Embassy, normal cancellation
charges as per above policy would be applicable.
We shall not be responsible for any delays &
alterations in the programme or expenses
incurred - directly or indirectly - due to
natural hazards, flight cancellations, embassy
closure/ holidays, accident, breakdown of
transport, weather, sickness, landslides,
closures/blocades due to political unrest or any
such incidents.
We shall not be responsible for any loss,
injury or damage to person, property, or
otherwise in connection with any accommodation,
transportation or other services, resulting -
directly or indirectly - from any act of GOD,
dangers, fire, accident, breakdown in machinery
or equipment, breakdown of transport, wars,
civil disturbances, strikes, riots, thefts,
pilferages, epidemics, medical or defaults, or
any other causes beyond our control.
We do not have any insurance policy covering
the expenses for accident, sickness, loss due to
theft, or any other reasons. Visitors are
advised to seek such insurance arrangements in
their home country. All baggages & personal
property/s at all times are at the client's
risk. Our transport is certainly Insured as per
Indian Motor Vehicles Act and claims, if any,
will be made as per the rules of the Insurance
Companies in Indian Rupees.
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Refunds: |
| Refund of the
unutilized services, if cancelled in advance and
paid for, will be made to the person who has
actually made the
payment
To us. Actual amount will be refunded after
working out the figure on the basis of
cancellation rules given above. Please be
informed that The refund process may take from
2-4 weeks due to lengthy banking process. If the
refund is made to the credit card account OR to
Bank account, the bank charges will be debited
from the refund amount. |
Payments - Reservation Form
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